一個健康運營的酒吧,它的工作涵蓋了諸多重要的細節(jié),要保證其妥當運行,必須合理地規(guī)劃好各類服務章程,以保證一切井井有條地進行
這是一個確保服務的基本工具列表:
A?bar?with?healthy?operation,?covers?many?important?work?details.To?ensure?its?proper?operation,?you?must?make?reasonable?planning?of?various?service?regulations,?so?that?to?ensure?that?everything?to?be?arranged?in?good?order.
Here?are?a?list?of?basic?tools?to?ensure?consistent?service:
酒吧清潔
Bar?Cleaning
包括酒吧室內(nèi)、儲存區(qū)、啤酒冷卻器的清潔指南、清潔標準和酒吧衛(wèi)生規(guī)程
Guidelines,?standards,?and?health?codes?for?the?bar,?storage?areas,?and?beer?cooler.
律師手冊
Bar?Manual
這些信息是你所有的雇員們都需要知道的,這些信息是關(guān)于你的酒吧的建立與相關(guān)酒館的服務政策的。它必須透明化。
The?information?that?all?of?your?employees?need?to?know?about?your?establishment?and?restaurant?policies.
收盤清單
Bar?Closing?Checklist?
它是這樣一個清單,它必須確保酒吧所有東西在停止經(jīng)營前是正常的,已經(jīng)清潔過的以及井然有序的。同時,要確保酒吧里的所有設施牢靠沒有故障,以便第二天的酒吧生意能正常運營
A?checklist?that?ensures?things?are?closed?down?properly,?clean,?and?orderly.?Also,?that?the?building?is?properly?secured?and?the?business?is?ready?for?the?next?day?of?operations.
日常清潔檢查表
Daily?Bar?Cleaning?Checklist
這個列表標明的清潔目標區(qū)域,并不需要每晚清洗,但需要特別注意每一周的清潔情況(即必須清理酒柜內(nèi)部)。
A?list?of?targeted?areas?that?are?not?cleaned?every?night,?but?need?special?attention?weekly?(i.e.?wiping?the?inside?of?the?wine?cooler).
酒吧鑰匙登記
Bar?Key?Log
這樣一個登記簿必須有,它能提升酒吧的安全指數(shù)。它主要用于跟蹤和監(jiān)視誰帶有酒吧鑰匙,他們有什么樣的鑰匙,并且確保他們就業(yè)終止時能及時返還鑰匙。
To?track?and?monitor?who?has?keys,?what?they?have?keys?to,?and?that?they?return?them?when?their?employment?is?terminated.
事件記錄
Incident?Log
這個跟筆記本一樣簡單。在它里面記載了所有的事件(即拒絕服務,摔破物品,打架事件等)都應當詳盡明了。
This?can?be?as?simple?as?a?notebook.?In?it?all?incidents?(i.e.?refusal?of?service,?falls,?fights,?etc.)?should?be?documented?in?detail.
開清單吧
Opening?Checklist?Bar
這個清單吧,負責清單事物。這個清單必須記錄在酒吧開幕前需要完成和準備的所有事情(例如酒吧配菜的種類和數(shù)量)。
Checklists?for?everything?that?needs?to?be?completed?before?the?establishment?opens?(i.e.?cutting?garnishes?w/quantities).
維護問題
Maintenance?Issues
必須準備一個名片簿,里面保留當?shù)鼐S修公司和相關(guān)負責人的聯(lián)系方式,以便出故障之時,酒吧相關(guān)設施的維修問題能迅速處理掉,確保酒吧運營正常。
Have?a?rolodex?for?your?local?repair?company?and?trades?people,?so?maintenance?issues?are?handled?quickly.
關(guān)聯(lián)服務
Responsible?Service
聯(lián)系您當?shù)氐木凭嬃峡刂撇块T,建立一套專門針對于你酒吧的的企業(yè)指導方針。
Contact?your?local?Alcoholic?Beverage?Control?Department?to?create?a?set?of?guidelines?for?your?establishment.
信息來源:烏托風酒吧設計
Information?source:??Fancy?Wind?bar?design?company